HomePlatformEmployee App
Stop 05 · The residential lane

Knowing which cab is coming, and who is driving it.

The Employee App gives every rider their trip details before the cab arrives: cab number, driver photo, verified status and escort. The trip starts with an OTP, runs with live tracking and SOS, and ends with a reached-home tap.

Cab BR-01 PK 4421Shown with model and colour
Driver verifiedDocuments current, photo shown
Tonight's drop
Cab arriving at Gate 2
11:41 pm · 3 min away
BR-01 PK 4421White Dzire
MK
Mukesh
Verified · Escort on board
4.9
Share OTP to start the trip
4817
Live tracking shared with transport desk
SOS
Calls to driver are number-masked
OTP 4817Trip starts only with the rider
SOSHold to alert command centre
What it does

Everything a rider needs on the way home.

Designed for tired people at the end of a shift: big buttons, clear status, nothing to figure out.

Book and change

Opt in or out of pickups and drops, request one-off trips and see the cut-off for each shift.

Cab and driver details

Cab number, model, driver name and photo, verified status and escort details before the cab arrives.

OTP to start

The trip only starts when the rider shares their OTP with the driver, so nobody is marked picked up by mistake.

Live tracking

See the cab approaching and follow the route home. Share the live trip with family if you choose to.

SOS and reached home

Hold SOS to alert the command centre. Tap Reached home to close your drop.

Feedback

Rate the ride and flag issues like driving, cab condition or delay. Feedback goes to the desk and the vendor scorecard.

On a shift

A rider's evening, on the app.

Priya's drop on the 11:30 pm shift.

19:10

Confirmed

Priya confirms tonight's drop before the 20:30 cut-off.

23:20

Cab details

Cab number, driver and escort appear with the gate.

23:41

OTP

Priya shares 4817 with the driver. Trip starts.

00:09

Home

Priya taps Reached home. Drop closed, status safe.

00:10

Feedback

Five stars. Feedback reaches the desk and vendor.

In detail

Privacy built into every screen.

The app shares only what each person needs for the trip in front of them.

Platforms
Android and iOS, with a light web version for occasional riders
Sign in
Company SSO or OTP on registered work mobile
Masking
Rider and driver numbers masked both ways on every call
Tracking
Location used only during an active trip
Languages
English and Hindi, with more regional languages on request
Tonight's drop
You reached home
12:09 am · Kankarbagh
BR-01 PK 4421White Dzire
MK
Mukesh
Verified · Escort on board
4.9
Rate tonight's ride
Live tracking shared with transport desk
Reached home
Calls to driver are number-masked
Trust and safety

What drivers never see

Drivers get a trip, not a profile.

  • Rider phone numbers are never shown; calls are masked
  • Home addresses appear only as drop pins for the current trip
  • Trip details disappear from the driver app once the trip closes
Questions

About Employee App

Do riders need a company email to sign in?
No. Riders can sign in with company SSO or with an OTP sent to the work mobile number on the roster.
Can riders share the trip with family?
Yes. Riders can share a live trip link that stops working when the drop is closed.
What if a rider's phone battery dies?
The desk still sees the cab on the driver app and the escort's check-in. The drop is closed by the desk with a follow-up call if no confirmation arrives.
Is there a driver app too?
Yes. Drivers get a separate app with trip order, pickup gates, OTP entry and navigation, without rider personal details.
Last drop of the night

Close tonight's last trip with a green tick.

Bring one shift roster and your current vendor list. We plan, track and bill that shift on Twrides so your transport desk can compare it against last week.

From
Manual rosters
To
Planned drops
Trial
1 shift, free
Modules
All seven
Setup
Your roster file
Card needed
No
Status on arrival: reached home safely