HomePlatformLive Trip Map
Stop 03 · The signal

Every cab on the road tonight, on one screen.

Live Trip Map shows the transport desk where each cab is, who is on board, how far it is from the next drop and whether the trip is on plan. Problems surface as alerts so nobody has to stare at the map all night.

Live Trip Map · Transport desk
00:04 · 23 cabs moving
BR-01 PK 4421
4 of 4 dropped
Closed
BR-01 RD 7730
ETA Danapur 00:21
On route
BR-01 HK 1902
Off route 1.2 km
Check
BR-01 MN 5518
2 of 3 dropped
On route
What it does

What the desk sees at midnight.

A working view for the people on duty, built for long shifts and quick decisions.

Live position

Driver app location refreshed every few seconds while a trip is active, with signal-loss marked clearly.

Riders on board

Who has been picked up, who is still waiting and who has reached home, per cab.

ETA to each stop

Live ETAs to the next pickup or drop, compared against the approved plan.

Exceptions first

Late cabs, off-route cabs and long stops float to the top of the list instead of hiding among 29 green dots.

Masked calling

Call a driver or rider from the desk without revealing either number.

Trip replay

Replay any closed trip with route, stops and timestamps for audits and complaints.

On a shift

A trip from the desk's point of view.

Cab BR-01 PK 4421 on the 11:30 pm drop.

11:38

Checked in

Driver and escort confirmed at Gate 2.

11:41

Trip started

First rider shares OTP, cab turns live on the map.

12:03

Alert

Off route near Kurji. Desk calls driver, roadblock confirmed.

12:09

Drop

Rider taps Reached home, stop turns green.

12:22

Closed

Last drop done. 18.4 km recorded for billing.

In detail

One map for one office or twenty.

Desks can filter by office, shift, vendor or status. Larger teams run a single command-centre view across cities.

Views
Office, shift, vendor, route and exceptions only
Trip status
Scheduled, checked in, started, on route, delayed, closed
Alerts
Delay, deviation, long stop, signal loss, SOS
Communication
Masked calls and in-app messages to driver and rider
History
Trip replay with timestamps kept for your retention period
Safety Shield · Command centre
Night shift · live
SOS
0
Open alerts
1
Reached home
118/142
Route deviation · BR-01 HK 190200:03

Cab left planned route near Kurji by 1.2 km. Driver reports roadblock. Escort on board, 2 riders.

Masked callMark reviewed
Priya S. tapped Reached home00:09

Drop at Kankarbagh confirmed by employee. Cab BR-01 PK 4421 continues to last drop.

Long stop ruleArmed

Alert if any cab with a rider stops more than 4 minutes away from a drop point.

Trust and safety

Tracking with limits

The map exists to get people home safely, so it only shows what that job needs.

  • Employee location is tracked only during a trip and only shared with the transport team
  • Tracking stops when the rider's drop is closed
  • Access to the live map is role-based and every view of a trip replay is logged
Questions

About Live Trip Map

Where does the location come from?
From the driver app during active trips, with the employee app as a second source when the rider is on board. Vendors can also connect existing GPS devices.
What happens if a phone loses signal?
The cab is marked as signal lost with its last known position and time. If it stays dark beyond your threshold, the desk gets an alert.
Can our security team see the map too?
Yes. Command-centre and security roles can be given live map access across offices, with their own alert rules.
Is the map available on mobile?
Desk supervisors can follow live trips and alerts from a phone browser when they are away from the desk.
Last drop of the night

Close tonight's last trip with a green tick.

Bring one shift roster and your current vendor list. We plan, track and bill that shift on Twrides so your transport desk can compare it against last week.

From
Manual rosters
To
Planned drops
Trial
1 shift, free
Modules
All seven
Setup
Your roster file
Card needed
No
Status on arrival: reached home safely