HomePlatformRoster Sync
Stop 01 · The main road

The final roster, before the first cab is planned.

Roster Sync pulls shift rosters from your HRMS or a daily file, collects pickup and drop requests from employees, and locks a clean list at each shift cut-off so routes are built on who is actually travelling.

Roster · Evening shift · Patliputra office
HRMS sync 18:02
Opted for drop
142
Changes today
11
Cut-off
20:30
EmployeeIDShiftTripAreaStatus
Priya S.EMP-2041714:30 - 23:30DropKankarbaghConfirmed
Rahul K.EMP-1988214:30 - 23:30DropBoring RoadConfirmed
Ananya M.EMP-2100314:30 - 23:30DropDanapurChanged
Imran A.EMP-1846023:30 - 08:30PickupRajendra NagarConfirmed
Kavita R.EMP-2099114:30 - 23:30DropBailey RoadLeave
Sanjay P.EMP-1773414:30 - 23:30DropAnisabadConfirmed
What it does

Everything that changes a roster, in one list.

Shift swaps, leave, ad-hoc drops and new joiners arrive from different places. Roster Sync reconciles them before planning starts.

HRMS sync

Scheduled pulls from your HRMS through its API or a nightly export. Shift, office and employee status come across without retyping.

Excel and CSV upload

A roster template for desks not ready to integrate. Column mapping is saved, so the same file works every day.

Employee requests

Employees opt in or out of a pickup or drop, request a one-off trip or change their address from the app.

Cut-off per shift

Each shift has its own request window. After cut-off, changes go to the desk for approval instead of straight into the plan.

Leave and swaps

Approved leave removes a rider from the list. Shift swaps move them to the right logout time automatically.

Reminders that close gaps

Employees who have not confirmed tonight's drop get a reminder before cut-off so the desk is not chasing them at 11 pm.

On a shift

How a roster comes together on a working day.

Timings shown for an evening shift logging out at 11:30 pm. Each shift and office can have its own schedule.

18:00

HRMS sync

Tonight's rosters for every shift and office are pulled in.

18:05

Requests open

Employees see tomorrow's and tonight's trips and can change them.

20:00

Reminder

Riders who have not confirmed get one push and SMS reminder.

20:30

Cut-off

List locks for planning. Late changes need desk approval.

20:31

Hand-off

Final list goes to the AI Route Planner with addresses and rules.

In detail

Built around how transport desks already work.

Roster Sync does not ask your HR team to change anything. It reads what they already publish and adds the transport layer on top.

Roster sources
HRMS API, scheduled SFTP export, Excel or CSV upload
Trip types
Pickup, drop, both, one-off, recurring weekly
Address handling
Geo-pinned home address, change requests approved by the desk
Cut-off rules
Per shift, per office, with a separate window for weekends
Audit
Every request, approval and roster change logged with name and time
Tonight's drop
Cab arriving at Gate 2
11:41 pm · 3 min away
BR-01 PK 4421White Dzire
MK
Mukesh
Verified · Escort on board
4.9
Share OTP to start the trip
4817
Live tracking shared with transport desk
SOS
Calls to driver are number-masked
Trust and safety

What Roster Sync keeps private

Rosters hold personal data, so access follows the same limits as the rest of Twrides.

  • Home addresses are visible to the transport desk only, never as text to drivers
  • HR fields not needed for transport are ignored during sync
  • Address changes are confirmed on the employee's own app before they apply
Questions

About Roster Sync

Which HRMS platforms do you connect to?
Any HRMS that exposes rosters through an API or a scheduled export. During setup we map your fields once, and the sync runs on the schedule you choose.
What if an employee changes plans after cut-off?
They can still raise the request from the app. It goes to the transport desk, who can add the rider to an existing route or approve an extra trip.
Can different offices have different cut-offs?
Yes. Cut-off windows are set per shift and per office, so a hospital night shift and a BPO evening shift can run on different timings.
Do employees have to install the app?
The app makes requests and tracking easier, but rosters work without it. The desk can manage opt-ins directly for employees who do not use the app.
Last drop of the night

Close tonight's last trip with a green tick.

Bring one shift roster and your current vendor list. We plan, track and bill that shift on Twrides so your transport desk can compare it against last week.

From
Manual rosters
To
Planned drops
Trial
1 shift, free
Modules
All seven
Setup
Your roster file
Card needed
No
Status on arrival: reached home safely